FAQ

Direct answers. Clear constraints.

Pre-Purchase (Why Buy)

How is this different from generic career coaching?

Career coaching is $200+/hour for human advice. Captori gives you a personalized 30/60/90 plan for $39, based on your specific role architecture. You get concrete proof artifacts to build, not just "work on your presence."

Can I get a refund if it doesn't help?

Yes. If you execute the plan and don't see value, email us within 30 days. We only ask that you show us you actually tried (started building the proof artifacts).

Do I need to quit my job to use this?

No. The plan is designed to execute alongside a full-time job. Each milestone is 2-5 hours of work. The 30/60/90 structure fits into your existing schedule.

How long does it take to see results?

If you execute: 30 days for your first artifact, 60 days to templatize judgment, 90 days for portfolio-ready evidence. If you don't execute: zero results.

Is this just for people worried about losing their jobs?

No. This is for mid-career professionals who want to build leverage and own their positioning. Whether you're up for promotion, changing roles, or staying relevant—the plan helps you build proof of strategic value.

Post-Purchase (Getting Started)

I got my plan, now what?

Open the PDF. Go to page 2: "This Week." Your first action is in the 30-day section: build your decision framework. Block 2 hours this week to document how you make trade-offs.

How do I use this with my existing tools?

Your plan is tool-agnostic. Export milestones to Notion (create a page with timeline) or Todoist (add as projects). The plan tells you WHAT to build; your tools track WHEN.

Can I customize my plan?

The plan is personalized based on your assessment. If your role changes, retake it. You can adapt milestones to your specific context—e.g., "Build a framework" becomes "Build How I Score Features doc."

Technical Issues

I didn't receive my plan email

Check your spam. If not there, email support@captori.com with your Stripe receipt. We'll resend within 24 hours.

Can I download this as a PDF?

Yes. Your plan is delivered as a PDF attachment. Save it to your drive/cloud storage for permanent access.

My Resilience Index seems wrong. Can I retake?

Yes. Go to captori.com/start and retake it. Your score is derived from your inputs (task mix, discretion, complexity), so different answers = different score.

Payment & Billing

Is this a subscription?

No. One-time payment ($39 or $99). No recurring charges.

Can I upgrade from $39 to $99?

Yes. Email support@captori.com. We'll send you a payment link for the $60 difference.

Can I buy this for my team?

Yes. For 5+ team members, email support@captori.com for team pricing. Each person gets their own personalized assessment and plan.

Product & Roadmap

When will Module 4 (Capacity) be released?

Module 4 (Capacity - Recovery plan for sustainable execution) is scheduled for Q2 2025. All Suite/Executive purchases include it at no extra charge.

Can I get updates to my plan as AI changes?

We update the AI job market analysis quarterly. Existing customers can purchase an annual refresh for $29. We'll email you when updates available.

Philosophy & Approach

What is "Grounded AI"?

Our approach: (1) Draft before prompting, (2) No infinite loops (stop after 3+ revisions), (3) Protected thinking time (90 min daily with no inputs). AI as a tool, not an oracle.

Why no productivity features?

Intentional. You already have productivity tools. We focus on WHAT to build (strategic plan), not HOW to track it (Notion/Todoist).